Please read these Terms of Service carefully before using the Realtor Marketing Labs website at realtormarketinglabs.com (“the Site”) or engaging our services. By accessing our website or using our services, you agree to be bound by these terms.
Acceptance of Terms
By accessing and using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these terms, please do not use our website or services.
Description of Services
Realtor Marketing Labs provides digital marketing services for real estate professionals, including:
- Lead generation and paid advertising management (Google Ads, Meta Ads)
- Search engine optimization (SEO), Answer Engine Optimization (AEO), and Generative Engine Optimization (GEO)
- Real estate website design and development
- Social media management across multiple platforms
- Marketing strategy consulting for real estate agents and brokers
The specific services provided to each client are defined in a separate service agreement or proposal document, which forms part of the contractual relationship between us.
Use of Our Website
You may use our website for lawful purposes only. You agree not to:
- Use the site in any way that violates applicable laws or regulations
- Transmit any unsolicited commercial communications
- Attempt to gain unauthorised access to any part of our website or systems
- Use automated tools to scrape, crawl, or extract data from our website without prior written permission
- Reproduce, duplicate, or resell any part of our website content without prior written permission
Intellectual Property
All content on this website — including text, graphics, logos, images, and software — is the property of Realtor Marketing Labs and is protected by applicable intellectual property laws. You may not reproduce, distribute, or modify any content from this website without our prior written consent.
Materials created for clients as part of a service engagement become the property of the client upon receipt of full payment for those materials, unless otherwise agreed in writing.
Client Responsibilities
Clients engaging our services agree to:
- Provide accurate, current, and complete information required to deliver the services
- Respond to requests for information, approvals, and feedback in a timely manner
- Ensure that all materials provided to us for use in campaigns do not infringe the intellectual property rights of third parties
- Pay all invoices in accordance with the agreed payment schedule
- Provide any necessary access (CRM credentials, ad account access, website access) required to deliver the services
Payment Terms
Payment terms for our services are set out in individual service agreements. Unless otherwise agreed in writing, invoices are due within 14 days of the invoice date. Late payments may incur interest and may result in suspension of services. We reserve the right to pause or discontinue services for accounts with outstanding balances.
Results and Performance
We do not guarantee specific outcomes, including:
- Specific Google or AI search rankings
- Specific lead volumes or cost per lead figures
- Specific revenue figures or return on investment
- Specific social media follower counts or engagement rates
Digital marketing results depend on many factors outside our control, including market conditions, competition, ad platform algorithm changes, and the quality of your follow-up with leads. We will apply industry best practices and work diligently to deliver results, but cannot guarantee specific outcomes.
Confidentiality
Both parties agree to keep confidential any proprietary information shared during the course of the engagement. This includes business strategies, client lists, financial data, and any other information designated as confidential. This obligation survives the termination of our working relationship.
Termination
Either party may terminate a service agreement with 30 days' written notice, unless otherwise specified in the service agreement. Upon termination, you will receive all work completed and paid for up to the termination date. Any outstanding invoices become immediately due upon termination.
Disclaimer of Warranties
Our website and services are provided “as is” and “as available” without warranties of any kind, either express or implied. To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Limitation of Liability
To the maximum extent permitted by applicable law, Realtor Marketing Labs shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services. Our total liability to you for any claims arising from these terms or our services shall not exceed the total fees paid by you in the three months preceding the event giving rise to the claim.
Governing Law
These Terms of Service shall be governed by and construed in accordance with applicable law. Any disputes shall be resolved through good-faith negotiation first; if unresolved, through binding arbitration or in courts of competent jurisdiction.
Changes to These Terms
We reserve the right to update these Terms of Service at any time. Changes will be effective upon posting to the website with an updated “Last updated” date. Continued use of our website or services after changes are posted constitutes acceptance of the updated terms.
Contact Us
If you have questions about these Terms of Service, please contact us:
- Email: legal@realtormarketinglabs.com
- General enquiries: hello@realtormarketinglabs.com
- Contact form: realtormarketinglabs.com/contact
Related documents: Privacy Policy